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Contains 1 Component(s) Includes a Live Web Event on 11/08/2023 at 12:00 PM (EST)
This talk will focus on research that explores what it means for robots to be humanlike---in appearance, behavior, and mechanisms that would enable them to become trusted members of human communities and teams. We will also explore the ethical and societal implications of creating humanlike robots and speak to the role that HF/E scientists and practitioners can play in addressing such implications.
This talk will focus on research that explores what it means for robots to be humanlike---in appearance, behavior, and mechanisms that would enable them to become trusted members of human communities and teams. We will also explore the ethical and societal implications of creating humanlike robots and speak to the role that HF/E scientists and practitioners can play in addressing such implications.
Dr. Heather C. Lum (Moderator)
Assistant Professor
Arizona State University
Dr. Heather C. Lum is an assistant professor in human systems engineering within the Fulton School of Engineering at Arizona State University. She received her Ph.D. from the University of Central Florida in applied experimental and human factors psychology. Her primary research interests focus on perceptions of technology, specifically the ways in which technology is impacting the way we interact with each other as humans. Other areas of interest include the use of psychophysiological measures such as eye tracking and vocal analyses to better determine and study the critical applied cognitive and experimental topics of interest such as spatial cognition, human-human, human-animal and human-robot team interactions. She has also turned her attention to the use of games and virtual/mixed environments for training and educational purposes. She is the director of the Virtual Environments and Cognitive Training Research (VECToR) lab.
Dr. Elizabeth Phillips
Assistant Professor, Human Factors and Applied Cognition Group Department of Psychology
George Mason University
Dr. Elizabeth “Beth” Phillips is an assistant professor in the Human Factors and Applied Cognition Group in the Department of Psychology at George Mason University. She is also the director of the Applied Psychology and Autonomous Systems (ALPHAs) Laboratory. Her work focuses on human interactions with robots, autonomous systems, and related technologies like augmented and virtual reality. She studies how we can make these systems better teammates, partners, and companions for people in the near future, including studying what it means for robots to be human-like. She is also the co-creator of the Anthropomorphic RoBOT (ABOT) Database, a publicly available resource to enable systematic, generalizable, and reproducible research on the effects of robots’ human-like appearance.
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Contains 1 Component(s) Includes a Live Web Event on 10/10/2023 at 12:00 PM (EDT)
This session will address the role of the architect in designing safe paths of travel, and level changes that are ergonomically correct, and code compliant. The session will present the Florida Building Code, ADA, and IBC, (international building code) requirements for stairs, steps, ramps and level changes. Highlights will address the human factors of walking gait, and how level changes create the dynamics for falls. Examples will be given of design conditions that resulted in fall accidents and the audience can determine if it was an architectural defect, or someone just being clumsy.
This session will address the role of the architect in designing safe paths of travel, and level changes that are ergonomically correct, and code compliant. The session will present the Florida Building Code, ADA, and IBC, (international building code) requirements for stairs, steps, ramps and level changes. Highlights will address the human factors of walking gait, and how level changes create the dynamics for falls. Examples will be given of design conditions that resulted in fall accidents and the audience can determine if it was an architectural defect, or someone just being clumsy.
Randy Atlas
President
Atlas Safety & Security Design Inc.,
Randy Atlas is America’s only architect / criminologist. Atlas received his Doctorate of Criminology from Florida State University, a Masters in Architecture from the University of Illinois, and a Bachelor of Criminal Justice degree from University of South Florida. Atlas is president of Atlas Safety & Security Design Inc., based in Fort Lauderdale, Florida. He is a registered architect in Florida, nationally accredited with National Council Architectural Registration Board (N.C.A.R.B.), and a Fellow of the American Institute of Architects. Dr. Atlas is a Certified Protection Professional (CPP) from the ASIS International, and past chairman of the ASIS Security Architecture and Engineering Council, and an appointed member of the National Fire Protection Association (NFPA) Premises Security Committee, which developed the new NFPA 730/ 731 premises security standards and guidelines. Atlas is a committee member of the American Society Of Testing Materials (ASTM) F33 on Corrections and Detention Facilities, and the ASTM E54 Homeland Security Committee. He is a member of the Florida Design Out Crime network, a Board member of the International CPTED Association (ICA), a member of the International Society of Crime Prevention Practitioners, and the International Association of Counterterrorism and Security Professionals, and member of the International Association of Professional Security Consultants. Dr. Atlas is a nationally recognized trainer and author on Crime Prevention Through Environmental Design (CPTED). Atlas authored the book 21st Century Security and CPTED in 2008, and the new 2nd Edition in 2013. Atlas teaches an on-line E Learning CPTED Certified Practitioners course at www.cpted-security.com that is certified by the International CPTED Association. Atlas is certified as an advanced CPTED practitioner and trainer through ICA.
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This webinar is organized by the Black, Indigenous, People of Color (BIPOC) Affinity Group to discuss DEI within HFES and beyond. There is lots of effort towards establishing and maintaining Diversity, Equity and Inclusions (DEI) programs within companies and institutions. But how do these approaches coalesce into organizational “inclusive excellence”? This 90 minute webinar will consist of short presentations from each of our speakers followed by a panel discussion. During this webinar, the need for a science-based approach to DEI will discussed. Additionally, there will be discussion around the difficulties of DEI efforts in our current political landscape and how do we move forward Our distinguished speakers and panelists are: • Dr. Rod Roscoe, Associate Professor, from the Arizona State University, Human Systems Engineering, The Polytechnic School • Dr. Renaldo C. Blocker, Associate Professor, from the Mayo Clinic, and Endowed Kern Honored Investigator for Diversity Science
This webinar is organized by the Black, Indigenous, People of Color (BIPOC) Affinity Group to discuss DEI within HFES and beyond.
There is lots of effort towards establishing and maintaining Diversity, Equity and Inclusions (DEI) programs within companies and institutions. But how do these approaches coalesce into organizational “inclusive excellence”? This 90 minute webinar will consist of short presentations from each of our speakers followed by a panel discussion. During this webinar, the need for a science-based approach to DEI will discussed. Additionally, there will be discussion around the difficulties of DEI efforts in our current political landscape and how do we move forward
Our distinguished speakers and panelists are:
- Dr. Rod Roscoe, Associate Professor, from the Arizona State University, Human Systems Engineering, The Polytechnic School
- Dr. Renaldo C. Blocker, Associate Professor, from the Mayo Clinic, and Endowed Kern Honored Investigator for Diversity Science
Dr. Rod Roscoe
Associate Professor, Arizona State University, Human Systems Engineering, The Polytechnic School
Associate Professor, Arizona State University, Human Systems Engineering, The Polytechnic School
Dr. Renaldo C. Blocker
Associate Professor, Mayo Clinic, Endowed Kern Honored Investigator for Diversity Science
Associate Professor, Mayo Clinic, Endowed Kern Honored Investigator for Diversity Science
Ninica Howard (Moderator)
Senior Researcher
Areen Alsaid (Moderator)
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Have you ever thought about where to go to improve your ergonomics knowledge or skills? Is there ergo information you’re seeking but can’t find a resource to provide it? At HFES and AES, we are here to share information from our experts and help you sharpen those skills. In this session, you will learn about three university-based continuing education training programs. Representatives from Auburn University, Colorado State University, University of California, San Francisco, and University of California, Berkeley will share information about their programs (material, objectives, target audience, format, etc.). You will have an opportunity to ask questions and join in a discussion of the benefits and training needs of those who apply ergonomics in the workplaces.
Have you ever thought about where to go to improve your ergonomics knowledge or skills? Is there ergo information you’re seeking but can’t find a resource to provide it? At HFES and AES, we are here to share information from our experts and help you sharpen those skills. In this session, you will learn about three university-based continuing education training programs. Representatives from Auburn University, Colorado State University, University of California, San Francisco, and University of California, Berkeley will share information about their programs (material, objectives, target audience, format, etc.). You will have an opportunity to ask questions and join in a discussion of the benefits and training needs of those who apply ergonomics in the workplaces.
Mark Schall, PhD, CPE
Associate Professor of Industrial and Systems Engineering and the Director of the Center for Occupational Safety, Ergonomics, and Injury Prevention
Auburn University
Mark C. Schall, Jr. is the Daniel F. and Josephine Breeden Associate Professor of Industrial and Systems Engineering and the Director of the Center for Occupational Safety, Ergonomics, and Injury Prevention in the Samuel Ginn College of Engineering at Auburn University. Dr. Schall serves as the program director of the Occupational Safety & Ergonomics (OSE) and Occupational Injury Prevention (OIP) academic training programs in collaboration with the University of Alabama-Birmingham as part of the Deep South Center for Occupational Health and Safety, one of 18 National Institute for Occupational Safety and Health (NIOSH) Education and Research Centers. Dr. Schall’s research focuses on developing direct measurement techniques to enhance objective exposure assessment in ergonomics and applying those techniques to improve working people’s health, safety, and well-being.
John Rosecrance, PhD, PT
Professor of Occupational Ergonomics
Colorado State University
John Rosecrance is Professor of Occupational Ergonomics at Colorado State University. His professional work consists of teaching, conducting research, and consulting in ergonomics. He is also a physical therapist. As part of his professional service, he serves as a BCPE mentor for individuals preparing for their certification in professional ergonomics.
Melissa Afterman, MS-HFE, CPE
Director of the Online Ergonomics Certificate Program
University of California, Berkley
Melissa Afterman is the Director of the Online Ergonomics Certificate Program at the Northern California Center for Occupational and Environmental Health, a NIOSH supported Education & Research Center at UC Berkeley. She has 25 years of ergonomics consulting practice and is a senior ergonomist at University of California San Francisco, where she works with the UC Ergonomics Research Lab and Graduate Training Program. Melissa earned her Masters of Science degree in Human Factors/Ergonomics Engineering at San Jose State University and is the co-chair of the HFES Practitioners Committee.
Michelle Meyer
Director of Continuing Education
University of California, Berkeley
Michelle Meyer is Director of Continuing Education at the Center for Occupational and Environmental Health (COEH), where she facilitates the development and delivery of health and safety training and symposia. She joined COEH at the University of California, Berkeley in 2017 after spending a few years working at tech start-ups in the Bay Area, and working at an environmental non-profit in Syracuse, NY. She received her Bachelor of Science from the State University of New York College of Environmental Science and Forestry in 2013.
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This webinar is organized by the Black, Indigenous, People of Color (BIPOC) Affinity Group to discuss DEI within HFES and beyond. There is lots of effort towards establishing and maintaining Diversity, Equity and Inclusions (DEI) programs within companies and institutions. But how do these approaches coalesce into organizational “inclusive excellence”? This 90 minute webinar will consist of short presentations from each of our speakers followed by a panel discussion. During this webinar, the need for a science-based approach to DEI will discussed. Additionally, there will be discussion around the difficulties of DEI efforts in our current political landscape and how do we move forward Our distinguished speakers and panelists are: • Dr. Rod Roscoe, Associate Professor, from the Arizona State University, Human Systems Engineering, The Polytechnic School • Dr. Renaldo C. Blocker, Associate Professor, from the Mayo Clinic, and Endowed Kern Honored Investigator for Diversity Science
This webinar is organized by the Black, Indigenous, People of Color (BIPOC) Affinity Group to discuss DEI within HFES and beyond.
There is lots of effort towards establishing and maintaining Diversity, Equity and Inclusions (DEI) programs within companies and institutions. But how do these approaches coalesce into organizational “inclusive excellence”? This 90 minute webinar will consist of short presentations from each of our speakers followed by a panel discussion. During this webinar, the need for a science-based approach to DEI will discussed. Additionally, there will be discussion around the difficulties of DEI efforts in our current political landscape and how do we move forward
Our distinguished speakers and panelists are:
- Dr. Rod Roscoe, Associate Professor, from the Arizona State University, Human Systems Engineering, The Polytechnic School
- Dr. Renaldo C. Blocker, Associate Professor, from the Mayo Clinic, and Endowed Kern Honored Investigator for Diversity Science
Dr. Rod Roscoe
Associate Professor, Arizona State University, Human Systems Engineering, The Polytechnic School
Associate Professor, Arizona State University, Human Systems Engineering, The Polytechnic School
Dr. Renaldo C. Blocker
Associate Professor, Mayo Clinic, Endowed Kern Honored Investigator for Diversity Science
Associate Professor, Mayo Clinic, Endowed Kern Honored Investigator for Diversity Science
Ninica Howard (Moderator)
Senior Researcher
Areen Alsaid (Moderator)
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Contains 1 Component(s)
Have you ever thought about where to go to improve your ergonomics knowledge or skills? Is there ergo information you’re seeking but can’t find a resource to provide it? At HFES and AES, we are here to share information from our experts and help you sharpen those skills. In this session, you will learn about three university-based continuing education training programs. Representatives from Auburn University, Colorado State University, University of California, San Francisco, and University of California, Berkeley will share information about their programs (material, objectives, target audience, format, etc.). You will have an opportunity to ask questions and join in a discussion of the benefits and training needs of those who apply ergonomics in the workplaces.
Have you ever thought about where to go to improve your ergonomics knowledge or skills? Is there ergo information you’re seeking but can’t find a resource to provide it? At HFES and AES, we are here to share information from our experts and help you sharpen those skills. In this session, you will learn about three university-based continuing education training programs. Representatives from Auburn University, Colorado State University, University of California, San Francisco, and University of California, Berkeley will share information about their programs (material, objectives, target audience, format, etc.). You will have an opportunity to ask questions and join in a discussion of the benefits and training needs of those who apply ergonomics in the workplaces.
Mark Schall, PhD, CPE
Associate Professor of Industrial and Systems Engineering and the Director of the Center for Occupational Safety, Ergonomics, and Injury Prevention
Auburn University
Mark C. Schall, Jr. is the Daniel F. and Josephine Breeden Associate Professor of Industrial and Systems Engineering and the Director of the Center for Occupational Safety, Ergonomics, and Injury Prevention in the Samuel Ginn College of Engineering at Auburn University. Dr. Schall serves as the program director of the Occupational Safety & Ergonomics (OSE) and Occupational Injury Prevention (OIP) academic training programs in collaboration with the University of Alabama-Birmingham as part of the Deep South Center for Occupational Health and Safety, one of 18 National Institute for Occupational Safety and Health (NIOSH) Education and Research Centers. Dr. Schall’s research focuses on developing direct measurement techniques to enhance objective exposure assessment in ergonomics and applying those techniques to improve working people’s health, safety, and well-being.
John Rosecrance, PhD, PT
Professor of Occupational Ergonomics
Colorado State University
John Rosecrance is Professor of Occupational Ergonomics at Colorado State University. His professional work consists of teaching, conducting research, and consulting in ergonomics. He is also a physical therapist. As part of his professional service, he serves as a BCPE mentor for individuals preparing for their certification in professional ergonomics.
Melissa Afterman, MS-HFE, CPE
Director of the Online Ergonomics Certificate Program
University of California, Berkley
Melissa Afterman is the Director of the Online Ergonomics Certificate Program at the Northern California Center for Occupational and Environmental Health, a NIOSH supported Education & Research Center at UC Berkeley. She has 25 years of ergonomics consulting practice and is a senior ergonomist at University of California San Francisco, where she works with the UC Ergonomics Research Lab and Graduate Training Program. Melissa earned her Masters of Science degree in Human Factors/Ergonomics Engineering at San Jose State University and is the co-chair of the HFES Practitioners Committee.
Michelle Meyer
Director of Continuing Education
University of California, Berkeley
Michelle Meyer is Director of Continuing Education at the Center for Occupational and Environmental Health (COEH), where she facilitates the development and delivery of health and safety training and symposia. She joined COEH at the University of California, Berkeley in 2017 after spending a few years working at tech start-ups in the Bay Area, and working at an environmental non-profit in Syracuse, NY. She received her Bachelor of Science from the State University of New York College of Environmental Science and Forestry in 2013.
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A tight coupling of humans and machines is often required to address many challenges in data visualization. In this talk, Dr. Leo Zhicheng Liu will present two threads of work that explore different configurations of human-machine symbiosis to effectively support analytic and design tasks. The first thread focuses on interactive analyses of event sequence data, where the machine automatically generates visual summaries of the data, and the user employs the visual summaries as overviews to guide analysis. The second thread focuses on visualization authoring and reuse through manipulable semantic components, where the user specifies desired designs, and the machine assists by performing data binding and example deconstruction. Based on these two threads, Dr. Liu will reflect on the lessons and principles to enhance human-machine symbiosis in data visualization.
A tight coupling of humans and machines is often required to address many challenges in data visualization. In this talk, Dr. Leo Zhicheng Liu will present two threads of work that explore different configurations of human-machine symbiosis to effectively support analytic and design tasks. The first thread focuses on interactive analyses of event sequence data, where the machine automatically generates visual summaries of the data, and the user employs the visual summaries as overviews to guide analysis. The second thread focuses on visualization authoring and reuse through manipulable semantic components, where the user specifies desired designs, and the machine assists by performing data binding and example deconstruction. Based on these two threads, Dr. Liu will reflect on the lessons and principles to enhance human-machine symbiosis in data visualization.
Leo Zhicheng Liu
Kathryn Tippey (Moderator)
Senior Usability Designer
Philips
Kathryn Tippey, Ph.D., CPE, is a Senior Usability Designer at Philips. She works as part of their Usability Center of Excellence supporting usability researchers and designers in the end-to-end development process.
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Contains 1 Component(s)
A tight coupling of humans and machines is often required to address many challenges in data visualization. In this talk, Dr. Leo Zhicheng Liu will present two threads of work that explore different configurations of human-machine symbiosis to effectively support analytic and design tasks. The first thread focuses on interactive analyses of event sequence data, where the machine automatically generates visual summaries of the data, and the user employs the visual summaries as overviews to guide analysis. The second thread focuses on visualization authoring and reuse through manipulable semantic components, where the user specifies desired designs, and the machine assists by performing data binding and example deconstruction. Based on these two threads, Dr. Liu will reflect on the lessons and principles to enhance human-machine symbiosis in data visualization.
A tight coupling of humans and machines is often required to address many challenges in data visualization. In this talk, Dr. Leo Zhicheng Liu will present two threads of work that explore different configurations of human-machine symbiosis to effectively support analytic and design tasks. The first thread focuses on interactive analyses of event sequence data, where the machine automatically generates visual summaries of the data, and the user employs the visual summaries as overviews to guide analysis. The second thread focuses on visualization authoring and reuse through manipulable semantic components, where the user specifies desired designs, and the machine assists by performing data binding and example deconstruction. Based on these two threads, Dr. Liu will reflect on the lessons and principles to enhance human-machine symbiosis in data visualization.
Leo Zhicheng Liu
Kathryn Tippey (Moderator)
Senior Usability Designer
Philips
Kathryn Tippey, Ph.D., CPE, is a Senior Usability Designer at Philips. She works as part of their Usability Center of Excellence supporting usability researchers and designers in the end-to-end development process.
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HFES Sustainability Taskforce Webinar: How Educational Programs Must Adapt to Address Sustainability
Humanity is facing multiple crises of its own making including the climate crisis, biodiversity loss, land degradation, and widespread social inequality. In this webinar, we will discuss the core skills and core content that needs to be included in HFE curricula to prepare our future (and current) HFE practitioners to address the multiple crises referred to collectively as “sustainability”. In this webinar, Prof. Pereira from the Global Change Institute and the Stockholm Resilience Center will engage in a dialogue with Prof. Andrew Thatcher from the International Ergonomics Association's Future of Work Task Force about what needs to go into the curricula of HFE programs to prepare students for the challenges presented by sustainability and climate change.
Humanity is facing multiple crises of its own making including the climate crisis, biodiversity loss, land degradation, and widespread social inequality. In this webinar we will discuss the core skills and core content that needs to be included in HFE curricula to prepare our future (and current) HFE practitioners to address the multiple crises referred to collectively as “sustainability”. In this webinar, Prof. Pereira from the Global Change Institute and the Stockholm Resilience Center will engage in a dialogue with Prof. Andrew Thatcher from the International Ergonomics Association's Future of Work Task Force about what needs to go into the curricula of HFE programs to prepare students for the challenges presented by sustainability and climate change.
Prof. Andrew Thatcher (Moderator)
Chair of Industrial/Organisational Psychology
University of the Witwatersrand, Johannesburg
Professor Andrew Thatcher is Chair of Industrial/Organisational Psychology at the University of the Witwatersrand, Johannesburg. He is the Chair of the HFES Social Impact Committee and a member of the HFE and sustainability Task Force of the HFES. He is Chair of the IEA’s Future of Work Task Force and an Editor of the journal ‘Ergonomics’. Hs area of research interest is HFE and sustainability, green ergonomics, and sustainable work systems.
Prof. Laura Pereira
Exxaro Research Chair
Global Change Institute at the University of the Witwatersrand
Laura Pereira is the Exxaro Research Chair at the Global Change Institute at the University of the Witwatersrand and a researcher at the Stockholm Resilience Centre. Laura is an interdisciplinary sustainability scientist, having been trained in ecology, law, zoology and human geography. She completed her DPhil in Geography at Oxford University in 2012, before undertaking post-doctoral fellowships in sustainability science at Harvard’s Kennedy School and under the Bioeconomy chair at the University of Cape Town. She has subsequently worked at Stellenbosch University, City University of London, and Utrecht University. She is interested in the interface between traditional knowledge and innovation, the role of futures techniques in enabling transformative change and developing innovative methods for knowledge co-production in Global South contexts. Laura was nominated to sit on the Intergovernmental Science-Policy Platform for Biodiversity and Ecosystem Services (IPBES) Task Force on scenarios and models and was previously a member of their expert group. She is also member of the FACCE-JPI Scientific Advisory Board and sits on the Advisory Committee of the MACSUR Science-Policy Knowledge Hub. She was one of the Chapter Lead Authors of the Africa Chapter for the IPBES Africa Regional Assessment and a Co-ordinating Lead Author for UN Environment’s GEO-6 report. She is also a member of the Earth Commission’s Working Group 4 on Transformations.
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This webinar panel will discuss the relationship between user-centered design and post-market data across the product lifecycle. When developing a product, data from post-market sources on related products should be streamlined into the product development process. To do this requires a structure where usability metrics are integrated into post-market data collection. This also presents the opportunity to use post-market usability data for additional methods of risk management. This additional surveillance prompts questions about what thresholds might be imposed that prompt modifications of the product or initiate product remediation efforts.
This webinar panel will discuss the relationship between user-centered design and post-market data across the product lifecycle. When developing a product, data from post-market sources on related products should be streamlined into the product development process. To do this requires a structure where usability metrics are integrated into post-market data collection. This also presents the opportunity to use post-market usability data for additional methods of risk management. This additional surveillance prompts questions about what thresholds might be imposed that prompt modifications of the product or initiate product remediation efforts.
Erin Sparnon
Senior Engineering Manager
ECRI
As a Senior Engineering Manager in ECRI’s Device Evaluation Group, Erin Sparnon leads a team of engineers and analysts in the testing and evaluation of medical devices as well as accident and forensic investigations involving device failures. She has contributed to the safety of infusion pumps, electronic health records, medical device connectivity, and artificial-intelligence (AI)-enabled medical technologies. Since joining ECRI in 2002, Ms. Sparnon has focused on reducing medical device errors and hazards through research, education, and advocacy with industry groups including ACCE, AAMI, HIMSS, and HFES.
Natalie Shortt
Human Factors Technical Lead
Harvey Medical Consulting
Natalie Shortt is a Human Factors Technical Lead at Harvey Medical Consulting and is on the national and international committees that govern 62366. She has a significant amount of experience with submissions to the FDA. Natalie has also been with projects from start to end and can see the bigger picture of how PMS data can be utilised in pre-market. She notes that, “Post-market is not in scope for 62366, but pre-market activities should complement and support post-market lifecycle – so understanding and using PMS data is a necessary component for strong use-related risk management.”
Ashley Davies
Sr. SEO Strategist
WillowTree
Ashley Davies is a Sr. SEO Strategist at WillowTree, a digital product company. She began her career over 10 years ago in public relations with the brand at the center of the story, but now the customer is at the center because to succeed in search engine optimization you must be user-centric. She takes a multi-disciplinary mixed methods approach to insight-driven design. A researcher conducts Rapid Iterative Testing and Evaluation (RITE) to test her hypotheses from search demand data and analytics insights. She is also exploring ways AI can be used to perform sentiment analysis and topic modeling on user dialogue to inform product roadmap prioritization, because every customer touchpoint can make or break their relationship with your brand.
Ashita Kapoor
Associate Director Product Safety
Consumer Reports
Ashita Kapoor is Associate Director for Consumer Reports’ Product Safety team. She is responsible for CR’s research and testing program that includes assessment of safe operation and use of consumer products. She spearheads a research program that employs contemporary data analytics to understand emerging and persistent trends in product safety across a broad variety of categories.
Kathryn Tippey (Moderator)
Senior Usability Designer
Philips
Kathryn Tippey, Ph.D., CPE, is a Senior Usability Designer at Philips. She works as part of their Usability Center of Excellence supporting usability researchers and designers in the end-to-end development process.
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