In this presentation, Herriges demonstrates how the values of engineers and other transportation professionals are applied in the design process…and how those priorities differ from the values of the general public. By showing how transportation investments are a means to an end and not an end unto themselves, Herriges reveals how the standard approach to issues like fighting congestion, addressing speeding, and designing intersections only makes transportation problems worse, at great cost in terms of both safety and resources. In contrast, the Strong Towns approach to transportation focuses on bottom-up techniques for spending less and getting higher returns, all while improving quality of life for residents of a community. Fixing our broken transportation system will involve not just engineers, but local residents and officials who have become effective and empowered advocates, connected with others to make real change.

The Infrastructure Investment and Jobs Act of 2021 is instrumental in deploying electric vehicle (EV) chargers across the country, effectively altering the transportation landscape. Throughout this critical transition in transportation, the field of HF/E can assist in effective decision-making regarding the infrastructure with EV owners in mind. Join our discussion on how HF/E research can support the design of a highly reliable and usable national public EV charge infrastructure. The brief talks will cover managing grid demands, existing infrastructure reliability, and reliability metrics. The Q&A session will allow attendees to introduce questions and comments.

Everyone has a boss, even a CEO has a board that governs the top executive leader of a company. This is no different for design orgs; For design leaders this means understanding what it means to make your boss be successful while bringing the voice of the customer to the table. A design org could report into the CMO, COO, CPO, CTO and in some unique situations to the CEO. In all of these instances the objectives of the leaders can determine design org’s focus and outcomes. This may very well determine what it feels like to have a “seat at the table” or not. What does it take to elevate UX/CX to a high-level position from which it participates in the process of making decisions about the design of experiences? In his talk, TS Balaji will take a deep dive into what to do and what not to do in order to establish and maintain UX/CX as a function that is considered in corporate decisions that drive strategy and ultimately experiences for their customers and users. A key to success is looking outward while considering why a superior user experience is important and how it contributes to the mission of the company. The answers, in turn, must be constructed in the language understood by principal decision makers, and in many instances, you may use design to help achieve the objectives of the principal decision makers. Making your presence at the decision table to be persistent requires continuous research, experimentation and commitment to discover changing experiences needed by users and customers.

The Titans of The Human Factors and Ergonomics Society Virtual Symposium is a showcase of some of the premier researchers, practitioners, and academicians in HFES. These speakers will present on the foundational areas of the science of human factors and ergonomics and will provide their insights into the future of Human Factors/Ergonomics.

Join a panel of mid- and senior-level career professionals who will share concerning: - Their paths to Human Factors, Ergonomics, and UX; - Glimpses into their day-to-day; - And advice for students/early-career professionals. Panelists: - Limor Hochberg, Bose - Shannon Kay O Brien, Thompson Reuters - Deborah Bowles, Target - Eileen Kohn, US Bank - Janet Creaser, Medtronic - Moderator: Adam Schwartz, Jamf

The better the automated systems are, the lower the situation awareness of the human operators and the less likely that they will be able to take over manual control when needed. This is one of the ironies of automation. At the same time, automated systems are rapidly growing in popularity in the oil and gas sector due to their many advantages, from reducing mistakes to improving efficiency. However, as the science from situation awareness has found, these systems introduce new challenges and risks. As a kickoff to the new MOU between the Society of Petroleum Engineers Human Factors Technical Section (SPE-HFTS) and HFES, two panelists—Dr. Mica Endsley and Dr. Marcin Nazaruk—will discuss how the science of situation awareness can be applied and translated to the complexities of the oil and gas sector. Dr. Endsley will introduce the “human-autonomy systems oversight model” presented in her paper, From Here to Autonomy. This was developed based on several decades of applied research that includes out-of-the-loop performance problems, monitoring, and trust, among many others. Dr. Nazaruk will present some of the design challenges in the oil and gas sector, which are currently being addressed through automation. The webinar will provide an opportunity to discover and discuss some key solutions for reducing the risk of human performance issues when interacting with autonomous systems, such as human-automation interface features, central automation interaction paradigms comprising levels of automation, adaptive automation, and granularity of control approaches.

Thursday, June 24, 2021 at 1:00 PM Eastern Time